Welcome to Eassy Lab. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we handle the information you share with us through our website and other online services.

1. Information Collection

When you visit and navigate our website, we do not collect any personal information about you unless you voluntarily provide it (for example, by filling out forms, requesting reports, booking tests, or contacting us).

The types of personal information you may voluntarily provide include:

• Name, contact number, and email address
• Address or location details for home collection
• Health or diagnostic information (if you share it for booking or result access)

2. Use of Information

Any personal information you provide is used only to:

• Respond to your inquiries or requests
• Process your test bookings or service requirements
• Share diagnostic reports securely
• Improve our services and customer support

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

• Authorized Eassy Lab staff and departments
• Affiliated vendors or contractors involved in processing your test or managing website operations (under strict confidentiality agreements)
• Regulatory authorities if required by law

4. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve performance. You may choose to disable cookies through your browser settings.

6. External Links

Our website may contain links to external websites. Eassy Lab is not responsible for the privacy practices or content of these third-party sites.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

9. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill legal obligations. If your account is active, your data is stored securely to provide services such as test bookings and reports If you delete your account, your personal data is deleted immediately from our systems Some limited data may be retained only if required for legal or regulatory compliance

10. Data Deletion

You have the right to delete your account and personal data at any time. You can request account deletion by visiting:

👉 Account Deletion URL:
https://eassylab.com/delete-account

On this page, you will find step-by-step instructions on how to delete your account through the mobile application.

To delete your account:

• Open the mobile application
• Log in to your account
• Navigate to your profile section
• Click on "Delete Account" and confirm

Once you initiate account deletion:

• Your account will be deleted instantly
• All associated personal data will be permanently removed from our system
• You will lose access to all services and data associated with your account

No data will be retained after deletion, except where required by law.

If you face any issues, contact us at:

Eassy Lab
Email: Info@eassylab.com
Phone: 9953534443